Healthcare EMR & Billing Platform
A billing-aware EMR and practice management platform for outpatient physical, occupational and speech therapy clinics, combining scheduling, clinical notes, billing and revenue cycle management in one SaaS product. StrataPT won 2025 Best in KLAS for Outpatient Therapy & Rehab.
- Client
- StrataPT
- Category
- Healthcare
- Platform
- Cloud SaaS on AWS
- Duration
- Ongoing engagement
- Team
- 5 engineers
0%
fewer claim denials
0
disciplines: PT, OT and SLP
#0
Best in KLAS 2025, outpatient therapy
Codes and units are checked before the therapist signs, so claims go out clean and denials drop.
Today's schedule
- 08:00PT
Maria Lopez
Daily noteSigned - 08:45PT
James Carter
Re-evaluationSigned - 09:30PT
Aisha Khan
Daily noteIn session - 10:15OT
Ethan Brooks
Initial evalChecked in - 11:00SLP
Lily Chen
Speech therapyBooked
Aisha Khan · Daily note · visit 6 of 12
Subjective: Reports knee pain 3/10, down from 6/10. Climbing stairs with less difficulty.
Objective: Knee flexion 118° (prev. 104°). Quad strength 4/5. Gait without assistive device.
Assessment: Progressing toward goals; ROM and strength improving as expected post-ACL repair.
Plan: Continue plan of care 2x/week. Progress closed-chain exercises; add balance work.
| CPT | Service | Min | Units |
|---|---|---|---|
| 97110 | Therapeutic exercise | 26 | 2 |
| 97140 | Manual therapy | 12 | 1 |
| 97112 | Neuromuscular re-education | 10 | 1 |
| Total timed treatment | 48 | 4 | |
Pre-sign billing check
- Units match timed minutes (8-minute rule)
- Diagnosis codes linked to every CPT
- Plan of care signed and in date
- Visit count within authorisation
- Payer modifier (GP) applied
Claims queue
- CLM-20418paidBlue Cross Blue Shield$186.40
- CLM-20421acceptedMedicare Part B$142.75
- CLM-20426pendingAetna$221.10
- CLM-20409deniedUnitedHealthcare$168.00
Missing referral: request sent to physician
Illustrative view with representative data.
Outpatient therapy clinics often run their EMR, billing and collections in separate systems. Therapists write notes in one tool, billers re-key codes in another, and errors only surface weeks later as denied claims. For a small clinic, every denial is revenue lost or time spent chasing it.
StrataPT's idea is a billing-aware EMR: the clinical record and the revenue cycle live on one platform, so the system can catch coding and documentation problems before a note is signed, not after the payer rejects the claim. The product had to serve PT, OT and SLP disciplines, stay fast during busy clinic hours, and protect patient data to HIPAA standards.
Denials caused by documentation gaps
Missing plan-of-care dates, mismatched diagnosis codes or timed-code minutes that don't add up only came to light after the claim was rejected.
We built pre-sign checks into the note itself: timed-treatment minutes are converted into billable units, codes are validated against diagnoses and payer rules, and the therapist sees issues before signing.
Three disciplines, one product
Physical, occupational and speech therapists document very differently, and generic templates slowed them down.
Customisable templates per discipline and visit type (evaluation, daily note, progress note, discharge), with carry-forward of previous findings to cut repeated typing.
Limited visibility into the revenue cycle
Clinic owners couldn't easily see what was billed, what was paid and where money was stuck.
Reporting on billing, referrals and therapist productivity, with claim status tracking from submission to payment and a queue of claims that need action.
Sensitive patient data in the cloud
Protected health information must be secured at every layer while staying quick to access during a session.
Role-based access, encryption in transit and at rest, audit logging of record access, and hardened AWS infrastructure behind a web application firewall.
- Scheduling with check-in, recurring visits and therapist calendars
- SOAP documentation with PT, OT and SLP templates
- Billing-aware note sign-off with code and unit validation
- Claim creation, submission and status tracking
- Revenue cycle management, collections and denial work queues
- Billing, referral and productivity reporting
How the system flows
- 1Patient scheduled
- 2Checked in
- 3Treatment documented
- 4Note checked & signed
- 5Claim submitted
- 6Payment posted
Key operating metrics before the project and after go-live.
Claim denial rate
-42%Days in accounts receivable
-38%Documentation time per visit
-47%HealthcareMediCare Plus
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