Software & .NET Engineering

Application Maintenance & Support

Keep your .NET applications healthy after launch: we fix bugs, speed up slow pages and queries, apply framework and security upgrades, and watch production around the clock, under a support plan with clear response times and a monthly health report.

<0h

priority response

0%

faster page loads

0.0%

production uptime

In action

Bugs pile up because our developers are busy on new projects.

The app gets slower every month and we don't know why.

We're three .NET versions behind and afraid to upgrade.

There's a better way. Here's how we fix it.

support · your-appSLA met · 30 days
P1SUP-311 Invoice PDF times outOpen
P2SUP-309 Slow customer searchOpen
P3SUP-306 Upgrade to .NET 8Open

uptime · last 30 days

Illustrative example with sample data.

Engagement

Week 1–2

Health check

Code, logs, performance and security reviewed, with a prioritised fix list.

You receiveSupport plan & SLA
Week 2

Monitoring

Error tracking, uptime checks and alerts wired to our support team.

You receiveMonitoring & alerting
Monthly

Fix & improve

Bugs, slow queries and small enhancements worked through by priority.

You receiveMonthly health report
Every month

Report & plan

Monthly report on tickets, uptime and the next upgrades.

You receiveUpgrade roadmap
Capabilities

Core capability

Bug fixing with clear priority levels

02

Performance profiling & SQL query tuning

03

.NET version, package & security upgrades

04

24/7 monitoring & incident response

05

Small enhancements every month

06

Monthly health & SLA reports

Technology

  • .NET 8Microsoft & .NET
  • SQL ServerMicrosoft & .NET
  • AzureMicrosoft & .NET
  • GitHub ActionsCloud & DevOps
FAQ

Have a different question?

Ask an expert

Yes. Most of our support clients come to us with code written by another team. The health check gets us up to speed in the first two weeks.

Priority issues get an engineer within 2 hours and general requests within 4 hours, under the response times in your support plan.

We offer monthly plans with a set number of hours plus guaranteed response times, and hourly support for occasional work.

Tell us about your challenge. A solutions architect will reply within one business day with ideas, not a sales pitch.